HomeHub
HomeHub App · 42 Wall Private Limited

Delete your HomeHub account

You can ask us to delete your HomeHub account and the personal data linked to it at any time. You don't need the App installed.

Last updated: 8 October 2026
On this page
  1. How to request deletion
  2. What we delete
  3. What we may keep
  4. Delete some data only

How to request deletion

  1. Send us an email at hello@homehub.global with the subject "Delete my HomeHub account". Include your registered mobile number and your name.
  2. Verify it's you. We may call you or send an OTP to your registered mobile number to confirm the request.
  3. We confirm. We will acknowledge your request within 24 hours and finish deleting your account within 30 days. We'll email you when it's done.
✉  Email a deletion request

Once your account is deleted, you will be signed out and will no longer be able to see your loan, progress history or Spend Book records in the App.

What we delete

  • Your profile: name, email, address, profile photo and preferences
  • Your contractor profile and project photos, if any
  • Spend Book contractors, suppliers, transactions and receipt images
  • Floor-plan and home-loan enquiries you submitted
  • Device identifiers and notification tokens linked to your account

What we may keep

If you have a construction loan, your loan details, progress photos and videos, and disbursement requests belong to your lender's loan records. We keep them on your lender's behalf for as long as your lender instructs, usually the life of the loan plus the record-keeping period your lender must follow. Your lender may require you to keep using the App while the loan is active. Please check with your lender before you delete your account.

  • Security and audit logs are kept for at least 1 year, as required by law, and then deleted.
  • Records we must keep by law, or that are needed to resolve a dispute or prevent fraud, are kept only as long as necessary.
  • Backups are overwritten in the normal course, within 90 days.

Read more in our Privacy Policy.

Delete some data only

You don't have to delete your whole account to remove some data:

  • Delete Spend Book entries, contractors and suppliers directly in the App.
  • Edit your profile details in Account → Edit profile.
  • Email hello@homehub.global to remove a contractor profile, photos, enquiries or other specific data.
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